COO/Ops leader

About Pulsate

Pulsate is a high-growth B2B SaaS company on a mission to triple revenue by end 2026. Our mobile engagement platform is evolving rapidly toward an AI-driven offering that helps financial-services clients unlock real-time customer insights and opportunities. We’re backed by top-tier investors, operate as a fully distributed team (Colorado → Pakistan), and prize speed, experimentation and a positive, “how-might-we” mindset.

The Opportunity

We’re looking for a hands-on COO/Ops leader who can turn strategy into disciplined, fast execution across every operational function. You’ll build a high-performance, AI-enabled culture, coach the leadership bench, and drive us to our ARR ambitions by June 2026.

What You’ll Do

• Align & Execute – Translate company strategy into quarterly OKRs or equiv, hold leaders accountable, remove blockers and keep the whole org shipping and selling with urgency.

• Scale Revenue – Own GTM performance: triple direct ARR, expand channel/fintech partnerships, instil RevOps hygiene (≥ 6× pipeline coverage, stages never stale).

• Ship Product – Ensure on-time delivery of our AI Opportunities Engine and new data-source integrations; maintain ≥ 85 % sprint velocity.

• Build Culture – Foster an ambitious, curious, can-do environment; champion continuous learning and practical use of AI across teams.

• Own the P&L – Manage budgets, optimise burn multiple, safeguard compliance and security across US/EU markets.

What Makes You a Fit

• 10+ yrs senior leadership in B2B SaaS start-ups / scale-ups, with proof you’ve grown revenue from < €5 M to > €20 M ARR.

• Comfortable leading all ops functions in distributed teams; thrive in ambiguity and move from plan to action fast.

• Track record of introducing AI / automation to boost productivity.

• High EQ, low ego: you set clear targets, coach hard, celebrate wins, and never shy from rolling up your sleeves.

• Deal-breakers for you: command-and-control cultures, analysis-paralysis, “we can’t” mindsets.

Ready to Build at Speed?

Apply with:

1. A concise CV.

2. A 250-word note on how you helped a previous company smash a revenue or delivery target.

3. One idea for using AI to improve execution in a SaaS organisation.

We’ll review quickly and schedule first-round conversations (Zoom) with our CEO and Strategic Ops Manager.