Pulsate – Partnership Director


About Pulsate:

At Pulsate, our passion is personalization. We are a fast moving, smart and innovative Fintech that is changing the face of how the banking industry brings deep seeded personalization into their digital engagement strategies. 

We work with 100’s of Financial Institutions in the US reaching into the pockets of almost 20 million consumers to help bring the personal experience of a branch visit right onto the glass screen of their mobile phone. 

We are making a genuine difference in the lives of millions of Americans, helping Financial Institutions engage their members and customers to improve their financial well-being. 


Our people at Pulsate are passionate, collaborative and always learning in striving to bring our solution to more Financial Institutions and more consumers. 


The role of Partnership Director


As part of our ambitious growth plans, we are recruiting a Partnership Director to join a high-performing Go-To-Market team, playing a pivotal role in building and shaping channel partnership programs, supporting our company's fast growth.  Being measured on revenue related KPIs,  you will have full responsibility and accountability for the success of the channel relationships; driving awareness, generating referrals and ultimately driving revenue via our reseller and broader partner relationships . The Partner Director will report directly to the VP of Sales and Partnerships. 


Job Responsibilities:

The core responsibilities of this role are to drive the penetration of Pulsate solutions across Pulsate’s Digital Banking partnerships. The successful candidate will be expected to:


  • Manage the strategic relationship with partners (e.g. QBR’s, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organization. 

  • Help define partner enablement requirements and certification path; collaborating with internal Pulsate stakeholders to build relevant materials. 

  • Own the enablement of partnerships ensuring GTM readiness to incorporate sales training, asset distribution, co-marketing and all other initiatives as may be required.

  • Take a proactive approach to strategy, process, and procedure to seek continuous improvement in Pulsate’s channel strategy. 

  • Ensure a continued growth in referrals and new logos with an emphasis on monthly & quarterly pipeline reviews.  

  • Ensure effective engagement between partners and direct sales teams to maximise the value and return of each partnership. 

  • Own end-to-end relationships with partners and drive decision making with executive stakeholders internally and externally.

  • Own presentation and reporting of partnerships KPIs and objectives to the company leadership team.

  • Build strong relationships and collaborate with cross-functional stakeholders across product, marketing and sales teams.

  • Create presentations that help communicate Pulsate’s impact and requirements to key stakeholders, gain organizational buy-in and drive forward execution

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

  • 5+ years of experience in either direct or channel sales to Community Banks and/or Credit Unions. 

  • General knowledge of financial and/or payment solutions technology including systems, applications and banking practices.

  • Strong organisational and communication skills, with the ability to work as part of integrated teams.

  • Analytical skills are required to determine business needs and conduct reporting back to the partners and the business. 

  • Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

  • Ability to work independently and show strong follow through on objectives. 

  • Problem solving abilities.

  • Bachelor’s degree preferred or equivalent combination of education and experience

  • Be available for US travel to work with partners/customers. 

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.


Apply for position now